ORGB 364 Study guides, Class notes & Summaries

ORGB 364 Ch 2 Exam Questions With 100% Correct Answers Which of the following refers to an individual's self beliefs and self-evaluations? Self Concept The Self-Concept can be partially described by which of the following characteristics? Complacency If you were to transition from the job of an accountant to the job of a manager, your self concept is likely to..... Become more complex Your self-concept is affected by all of the following processes, EXCEPT: Self-determiniation The deg...

ORGB 364 Final Chapter 2 4 factors influencing behaviour & performance - answerMARS - motivation - ability - role perceptions - situational factors Motivation - answerthe forces within a person that affect direction, intensity, and persistence of voluntary behavior Ability - answerthe natural aptitudes and learned capabilities required to successfully complete a task Role Perception - answerthe extent to which people understand the job duties (role) assigned to or expected of them Si...

ORGB 364 FINAL Chapter 4 5 Ways to Manage Workplace Stress - answer- removing the stressor - withdrawing from the stressor - changing stress perceptions - controlling stress consequences - receiving social support Stressors - answerthe cause of stress & include any environmental conditions that place physical or emotional demand on a person 4 Major Stressors - answer- constraints - conflict - work overload - low task control Stress - answeran adaptive response to a situation that is ...

ORGB 364 FINAL Chapter 12 Leadership - answerthe ability to influence, motivate, and enable others to contribute toward the effectiveness and success of the organization use influence to motivate and arrange the work environment so followers do their job effectively Shared Leadership - answerviews leadership as a role rather than a formal position 4 Elements of Transformational Leadership - answer- develop and communicate a strategic vision - model the vision - encourage experimentation ...

ORGB364 - Chapter 12 - Organizational Culture Exam Questions With 100% Correct Answers Define organizational culture consists of shared values and assumptions. shared values are values that people within the organization or work unit have in common and place near the top of their hierarchy of values. Shared assumptions are nonconscious, taken-for- granted perceptions or ideal prototypes of behaviour that are considered the correct way to think and act toward problems and opportunities. ...

ORGB 364 FINAL Chapter 14 Organizational Socialization Process - answerindividuals learn the values, expected behaviours, and social knowledge necessary to assume their roles process of both learning & adjustment job applicants develop & test their psychological contract (personal beliefs about terms & conditions in agreement) 3 Socialization Stages - answer- pre-employment - encounter - role management To Improve Organizational Socialization Process - answer- realistic job preview (RJP...

ORGB 364 FINAL Chapter 11 Conflict - answerprocess in which one party perceives that its interests are being opposed or negatively affected by another party Conflict Advantages - answer- motivate active thinking - encourage active monitoring - improve team cohesion Conflict Disadvantages - answer- dysfunctional - consumes productive time - increases stress & job dissatisfaction - discourages coordination & resource sharing - undermines customer service - fuels organizational politics ...

ORGB 364 FINAL Chapter 6 Money - answerfundamental part of the employment relationship that relates to our needs, emotions, and self-concept viewed as a symbol of status, source of security, source of evil, or source of anxiety or feelings of inadequacy Team-Based Rewards - answer- gainsharing plans - employee share ownershIp plans (ESOP) - share options - profit sharing 5 Ways to Improve Reward Effectiveness - answer- rewards are linked to work performance - rewards are aligned with p...

ORGB 364 FINAL Chapter 7 Decision Making - answerconscious process of making choices among alternatives with the intention of moving toward some desired state Rational Choice Paradigm - answerrelies on subjective utility (attractiveness of opportunity) to identify the best choice - identify problems & opportunities - choosing the best decision style - developing alternative solutions - choosing the best solution - implementing the selected alternative - evaluating decision outcomes Em...

ORGB364 - Chapter 9 - Communicating in Organizations Exam Questions With Verified Answers Why is communication important in organizations? Communication refers to the process by which information is transmitted and understood between two or more people. Communication is important for coordinating work, making decisions, changing others' behaviour, and maintaining employee well-being. Explain the communication process model? The communication process involves forming, encoding, and trans...