ORGB 364 Study guides, Class notes & Summaries
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ORGB 364 Exam Questions With 100% Correct Answers 2024
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ORGB 364 Exam Questions With 100% 
Correct Answers 2024 
Define organizational behaviour - answerOB is the study of what people think, feel and do in 
and around organizations. 
Define organizations - answerOrganizations are groups of people who work interdependently 
toward some purposed 
Why is OB important? (3) - answero Comprehend and predict work events 
o Adopt more accurate personal theories 
o Influence organizational events 
List opportunities and challenges of technological change - an...
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ORGB 364 Study Guide 2024
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ORGB 364 Study Guide 2024 
Organizational behaviour 
the study of what people think, feel, and do in and around organizations 
Organizations are 
groups of people who work interdependently toward some purpose 
4 skills and knowledge that employers look for in new hires are: 
em solving 
ng effectively in teams 
3. communication 
4. leadership 
MARS Model 
motivation, ability, role perceptions, situational factors 
dark triad of personality 
narcissism, psychopathy, machiavellianism 
Why is organ...
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ORGB 364 Exam Study Guide 2024
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ORGB 364 Exam Study Guide 2024 
MARS Motivation 
represents the forces within a person that affect direction, intensity, and persistence of voluntary 
behaviour 
MARS Ability 
includes both natural aptitudes and learned capabilities required to complete a task 
MARS Role Perceptions 
refer to how clearly people understand the job duties assigned or expected 
Task Performance 
refers to individual goal-directed behaviours contributing to organizational objectives 
Organizational Citizenship Behav...
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ORGB 364 – Glossary Study Guide
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ORGB 364 – Glossary Study Guide 
task performance 
The individual's voluntary goal-directed behaviours that contribute to organizational objectives. 
agreeableness 
A personality dimension that describes someone who is trusting, helpful, good natured, 
considerant, tolerant, selfless, generous, and flexible. 
openness to experience 
A personality dimension describing someone who are imaginative, creative, unconventional, 
curious, nonconforming, autonomous, and aesthetically perceptive. 
abil...
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ORGB 364 Ch 1 Exam Questions With 100% Correct Answers
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ORGB 364 Ch 1 Exam Questions With 100% 
Correct Answers 
Organization - answergroups of people who work interdependently towards some purpose 
organizational behaviour - answerThe study of what people think feel and do around 
organizations. 
What are 3 important reasons to study OB? - answerunderstand and predict behaviour, 
influence behaviour and enhance organizational results. 
What is considered the ultimate dependant variable in OB? - answerOrganizational 
Effectiveness 
What are the major...
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ORGB 364 Ch 1 Exam Questions With 100% Correct Answers
- Exam (elaborations) • 1 pages • 2024
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ORGB 364 Ch 1 Exam Questions With 100% 
Correct Answers 
Define Organizational behaviour (OB) - answeris the study of what people think, feel, and do 
in and around organizations. It looks at employee behaviours, decisions, perceptions, and 
emotional responses. 
Define Organizations - answerare groups of people who work interdependently toward some 
purpose. 
describe the anchors on which organizational behaviour knowledge is based. - answerThe 
Systematic Research Anchor, The Practical Orienta...
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ORGB 364 Ch 5 Exam Questions With 100% Correct Answers
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ORGB 364 Ch 5 Exam Questions With 100% 
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define motivation - answerthe forces within a person that affect the direction, intensity, and 
persistence of their effort for voluntary behaviour. 
What is direction, intensity, and persistence as it relates to motivation? - answer1. Direction 
refers to what people are focused on achieving; in other words, the goal or outcome toward 
which they steer their effort. 
2. Intensity is the amount of physical, cognitive, and emotional energy ...
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ORGB 364 FINAL Chapter 4
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ORGB 364 FINAL Chapter 4 
5 Ways to Manage Workplace Stress - answer- removing the stressor 
- withdrawing from the stressor 
- changing stress perceptions 
- controlling stress consequences 
- receiving social support 
Stressors - answerthe cause of stress & include any environmental conditions that place 
physical or emotional demand on a person 
4 Major Stressors - answer- constraints 
- conflict 
- work overload 
- low task control 
Stress - answeran adaptive response to a situation that is ...
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ORGB364 - Chapter 8 - Team Dynamics Exam Questions With Verified Solutions
- Exam (elaborations) • 4 pages • 2024
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ORGB364 - Chapter 8 - Team Dynamics 
Exam Questions With Verified Solutions 
Define teams 
are groups of two or more people who interact with and influence each other, are mutually 
accountable for achieving common goals associated with organizational objectives, and perceive 
themselves as a social entity within an organization. 
What are the 3 characteristics of teams? 
1. team permanence (how long that type of team usually exists) 
2. skill diversity 
3. authority dispersion (refers to the de...
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ORGB 364 Ch 2 Exam Questions With 100% Correct Answers
- Exam (elaborations) • 11 pages • 2024
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ORGB 364 Ch 2 Exam Questions With 100% 
Correct Answers 
Which of the following refers to an individual's self beliefs and self-evaluations? 
Self Concept 
The Self-Concept can be partially described by which of the following characteristics? 
Complacency 
If you were to transition from the job of an accountant to the job of a manager, your self 
concept is likely to..... 
Become more complex 
Your self-concept is affected by all of the following processes, EXCEPT: 
Self-determiniation 
The deg...
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