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Ocbcwb Study guides, Class notes & Summaries

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OCB/CWB questions with correct answers rated A+

  • OCB/CWB questions with correct answers rated A+

  • Exam (elaborations) • 6 pages • 2023
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    • OCB/CWB 3 types of performance Task performance - the effectiveness with which workers perform activities that contribute to the organization's technical core. OCB - intentional discretionary behaviors that improve the functioning of the organization --may or may not be recognized or rewarded. CWB - intentional behavior that is harmful to the interests of the organization. Dalal (2005) Organizational Citizen Behaviors (OCB) - Full Definition Intentional discretionary behaviors ...
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