Summary Customer Relationship Management CH1 to CH20. By Peelen.
This extensive summary of the book CRM will lead you through the topics in a logical way and will help you to understand the chapters 1 to 20. The price of this summary is quite low as it misses visuals of models (which I find very useful). Still, all the information that you need to learn for the exam is clearly written in the summary.
Summary financial management NHTV
This is a summary of financial management the first year of tourism managment at the NHTV. In this summary you will find everything you need to learn from the book and the knowledge clips.
PR6-03 Media Production - Mid-Term Exam Chapters
This is a complete summary for the chapters: "1, 3, 4, 14, 15 & 16" and the sections: "2.1, 9.1, 10.1, 11.2" of the Zettl Television Production Handbook, Twelfth Edition. It consists out of all the Key Terms and Main Points which are necessary for the PR6 Media Production course mid-term exam at the NHTV Breda University of Applied Sciences (Breda University).
Summary Hospitality experience
Summary of the book Hospitality experience, An introduction to Hospitality Management, for the course Operations Management for the training International Hotel management NHTV. It is a broad summary containing all the important elements that the book contains with description.
Summary of all the INTRO TOURISM lectures
This is a summary of all the intro tourism lectures given at the NHTV, very useful for the intro tourism test or resit.
Summary of Intercultural Competence (ICC) E-Book - Leisure/Hospitality/Tourism Management NHTV or BUAS
This extensive summary of the e-Book Intercultural Competence (ICC) is easy to understand, as it is logically explained and filled with illustrations of models. The summary includes extra information that was gathered during lectures. **Last but not least, a picture of a note is added (which I wrote during the exam) that lists all the topics that were questioned in the actual exam. These topics obviously need extra focus! My grade after learning this summary was an 8.7.
Basics of financial management chapter 1 till 4
Summary basics of financial management
Rien Brouwers MSc.
Wim Koetzier MSc.