Usps Ssa academy Study guides, Class notes & Summaries
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USPS EXAM 421 SSA ACADEMY 2024 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
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USPS EXAM 421 SSA ACADEMY 2024 COMPLETE 
QUESTIONS AND ANSWERS ALREADY PASSED 
Domestic Mail Manual (DMM) - CORRECT ANSWER Sets forth the policies and 
regulations governing domestic mail. 
International Mail Manual (IMM) - CORRECT ANSWER Sets forth the policies and 
regulations governing international mail 
Domestic Mail - CORRECT ANSWER Mail sent within the US, APO/FPO, the UN, 
and all US territories and possesions. 
Label 127 - CORRECT ANSWER Attached to all anonymous mail being returne...
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USPS SSA ACADEMY 421 EXAM 2024 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 9 pages • 2024
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USPS SSA ACADEMY 421 EXAM 2024 COMPLETE 
QUESTIONS AND ANSWERS ALREADY PASSED 
Postal service employees operate under a mandate to protect and preserve the mail placed 
in its: - CORRECT ANSWER Custody 
A violation of the security and sanctity of the mail is: - CORRECT ANSWER 
Failing to deliver the mail. 
The first opportunity for a sales and services associate to start the customer experience on 
a positive note is to: - CORRECT ANSWER Deliver a first impression. 
The type of communicatio...
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USPS SSA ACADEMY 421 EXAM 2024 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 9 pages • 2024
- Available in package deal
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Postal service employees operate under a mandate to protect and preserve the mail placed in its: - CORRECT ANSWER Custody 
A violation of the security and sanctity of the mail is: - CORRECT ANSWER Failing to deliver the mail. 
The first opportunity for a sales and services associate to start the customer experience on a positive note is to: - CORRECT ANSWER Deliver a first impression. 
The type of communication that can enhance or contradict messages is: - CORRECT ANSWER ...
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USPS EXAM 421 SSA ACADEMY 2024 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 5 pages • 2024
- Available in package deal
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- $13.49
- + learn more
Domestic Mail Manual (DMM) - CORRECT ANSWER Sets forth the policies and regulations governing domestic mail. 
International Mail Manual (IMM) - CORRECT ANSWER Sets forth the policies and regulations governing international mail 
Domestic Mail - CORRECT ANSWER Mail sent within the US, APO/FPO, the UN, and all US territories and possesions. 
Label 127 - CORRECT ANSWER Attached to all anonymous mail being returned to ensure surface transport only. 
PolicyNet - CORRECT...
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Postal Exam 421 SSA ACADEMY 2021 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 10 pages • 2024
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What is the IMM - CORRECT ANSWER International Mail Manual 
How often is the Postal bulletin printed - CORRECT ANSWER Bi-weekly 
What is undeclared HAZMAT - CORRECT ANSWER potentially hazardous material that has NOT be deemed as such by the customer. 
Can an SSA assist in sealing a REGISTERED parcel? - CORRECT ANSWER NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? - CORRECT ANSWER Unit info/name 
Stamp acc...
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USPS SSA Window Exam Questions With 100% Correct Answers 2024
- Exam (elaborations) • 4 pages • 2024
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USPS SSA Window Exam Questions With 100% Correct 
Answers 2024 
What is GIST - Greet. Inquire, Suggest, Thank 
What is the postal service mission? - Provide trusted, affordable universal service 
Why does the Postal service go by the 24 hr clock? - To keep process on task to 
ensure collection and delivery is on time 
What is the minimum size of a letter - 3 1/2 x 5 
What do you get with Priority Mail Express? - $100 insurance, 1-2 day delivery 
Guarantee, Tracking 
What do you get with USPS Tra...
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USPS SSA Exam Review , latest updates for 2024
- Exam (elaborations) • 5 pages • 2024
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Postal service employees operate under a mandate to protect and preserve the mail 
place in its. - >>Custody 
A violation of security and sanctity of the mail is. - >>Failing to deliver the mail 
The first opportunity for a sales and service associate to start the customer experience 
on a positive note is too. - >>Deliver a first impression 
The type of communication that can enhance or contradict messages is - >>Non-verbal 
communication 
The approach a sales and ser...
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USPS SSA Exam Review Questions and Answers
- Exam (elaborations) • 6 pages • 2024
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- $10.49
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Postal service employees operate under a mandate to protect and preserve the mail place in its. - 
>>Custody 
A violation of security and sanctity of the mail is. - >>Failing to deliver the mail 
The first opportunity for a sales and service associate to start the customer experience on a positive 
note is too. - >>Deliver a first impression 
The type of communication that can enhance or contradict messages is - >>Non-verbal communication 
The approach a sales and servic...
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USPS SSA Exam 2024 Reviews Questions and Answers
- Summary • 14 pages • 2024
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Balloon Price - >>- Applies to Retail Ground (all zones) 
- Applies to Priority Mail (zones 1-4) 
- Weighs under 20 pounds 
- Measures more than 84" (but less than 108") in total length and girth. 
Oversize Price - >>- Applies to Retail Ground only 
- More than 108" but less than 130" in total length and girth 
Dimensional Weight Pricing - >>- Applies to Priority Mail 
- Addressed to zones 5-9 
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
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USPS SSA Exam 2023/2024 Exam Review summary
- Summary • 19 pages • 2024
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Registered Mail - >>First-Class and Priority service only. 
Most secure service the post office offers. 
$50,000 insurance and free tracking included. 
International Shipping/Mailing Methods (5) - >>Global Express Guaranteed (GXG) 
Priority Mail Express International (PMEI) 
Priority Mail International (PMI) 
First Class Package International 
First Class Mail International 
Balloon Price - >>- Applies to Retail Ground (all zones) 
- Applies to Priority Mail (zones 1-4)
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