MGMT 3100
University Of Nebraska - Omaha
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MGMT 3100-CHAPTER 9 - Test Review
- Exam (elaborations) • 31 pages • 2021
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MGMT 3100-CHAPTER 9 - Test Review 
 
CHAPTER 9 – Achieving Operational Excellence & Customer Intimacy (Enterprise Applications) 
1) From your reading of the chapter's opening case, Skullcandy chose enterprise resource planning software from which of the 
following ERP vendors? 
1. A) Oracle 
2. B) SAP 
3. C) IBM 
4. D) Microsoft 
5. E) Infor Global Solutions 
Answer: B 
Difficulty: 1: Easy 
AACSB: Analytical thinking 
LO: 9-1: How do enterprise systems help businesses achieve operational exce...
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